Concierge Approach

Over time, the definition of patient-centered care has evolved. Patient-centered care is now defined as experiencing health or illness; coping with its effects and gaining access to treatment in a manner that respects their views, values, and comfort. These various services are relatively low-cost but have proven to be effective.

Are you looking for health and wellness guidance where the certified professionals are guiding you every step of the way?  Patient-centered care prides itself on the attention to detail the patient will receive. While many doctors and wellness experts can provide amazing treatments, they may not be willing to work with you every step of the way toward greater health.

Our concierge approach at Androgenix Advanced Health and Wellness Center not only tailors our treatments to your specific needs but ensures our team works with you to help you achieve desired results.

Our Goals For Our Concierge Approach

Ultimately, our goal is to make things simple for all of our patients. Our concierge approach includes follow-up phone calls, scheduling appointments, and reorders. We want to achieve results by working with clients every step of the way: from the initial consultation to the final treatment and beyond. Our CEO believes that all of our patients deserve to live a happy, healthy life and as such, has made it a priority to make this approach affordable.

What You Can Expect

At Androgenix Advanced Health and Wellness Center, our time is not on our list of priorities. During your consultation, we dedicate as much time that’s needed to discuss all of our patient’s questions and concerns.

We want to keep our patients well-educated about their health, the treatment options available to them, and everything in between. We will never call your concierge appointment short. You, the patient, determines the length of time we spend with you discussing and addressing your health and wellness needs.

Are you ready to meet with a health expert that is prepared to give your wellness needs the time of day? Contact us today to schedule your consultation. We look forward to meeting with you and helping you achieve greater health and with it, greater peace of mind.

How Is Patient Retention Related To Patient-Centered Care?

Finding a treatment facility that suits your needs is critical for long-term recovery. Substance use disorders are complex, chronic conditions that require stages of therapies and potential medications. It’s one thing to accept treatment, but it’s another to remain in the recovery process.

Engagement and retention are significant components of the treatment process.  A majority of those with substance use disorders do not seek help. Relapse is an inevitable factor that sparks in the path of recovery. This can challenge the reported success rates of rehabs.

It’s vital for treatment facilities to incorporate more inclusive measures for their incoming patients. The quality of care directly influences the positive outcomes of the admitted patients. Patient-centered care is taking the initiative to collaborate with patients and help them improve their quality of life.

Patient-centered care is a more inclusive approach for those completing a rehab program. This model of treatment takes into consideration the expressed concerns of the patients so they can have a better understanding of how it functions.

Why Is Patient-Centered Care Important?

Patient-centered care can optimize the experience of treatment through an in-depth approach and highlight satisfaction. Patient satisfaction is one of the core principles of patient-centered care.  When a patient is satisfied with their experience, they typically report healthier outcomes and treatment adherence tends to be better.

Patient-centered care involves more than just the patient in the wellness recovery process.  The patient’s family plays a major role in the overall development of the patient. This shift has enabled more positive outcomes in the continuum of care.

It’s vital to keep the patients engaged in treatment to fully receive the benefits that are offered. A patient may not feel as though the therapies and practices offered to meet their demands. A wise facility would take these into account to improve satisfaction and retention rates.

Patient-Centered Care Vs Traditional Care

In traditional medical care, the provider would have a limited amount of time to assess your problem and prescribe a solution. In many cases, this leads providers to prescribe treatments that may not be suited for their preferences.

In patient-centered care, on the other hand, providers can spend more time interacting with patients and customizing their treatment plan to suit the patient’s preferences.

Some factors include in patient-centered care principles include:

• Care is collaborative and adaptable
• Emotional and physical well being are priorities
• The patient’s family play a major role in development, through visitation and decision making
• Steadfast communication

Through conventional standards, practitioners might prescribe a drug or procedure that is desirable from a cost standpoint without allowing for consideration of your preferences. In patient-centered care, on the other hand, patients can expect a streamlined but subtle approach.

The benefits of patient-centered care can be a combination of:

• Reduced expenses through increased financial margins
• Improved satisfaction rates from patients and families
• Improved credibility for the facility
• Resources being used more effectively
• Improved morale within the culture of care

The medical staff is recognized for their hard work and patience; eliminating the “taskmaster” template in favor of a “team member” title. A patient must know they are being treated in the most delicate of hands for their needs. Patient satisfaction surveys and focus groups are being used steadily to catch a glimpse of where to improve.

How Can Patient-Centered Care Improve Substance Use Disorders?

Alcohol and drug use is a relentless issue in the United States. With the current global landscape, the combination of uncertainty factors has influenced addiction rates. There is no “one-size-fits-all” solution to treat substance use disorders but there are plentiful options available for those willing to seek it.

Addiction is a persistent disease that requires a combination of methods to treat the factors that lead to it. Since addiction is a chronic condition, it leaves the floor open for relapse and this can feel defeating. This is where patient-centered care steps in and turns the tables on relapse. The United States is currently developing a patient-centered approach to help those struggling with substance use disorders.

The American Society of Addiction Medicine (ASAM) highlights and discusses the need for a “patient-centered” approach to substance use disorder care. Why is this so important? A patient should not be treated as a diagnosis, but as an individual worthy of compassionate care.

What Can A Patient Expect Through Patient-Centered Care?

It is not uncommon for patients to feel neglected or unimportant by providers who get carried away with their daily tasks and responsibilities, especially when they are working through a jam-packed schedule. The feeling of neglect can be devastating, especially during a challenging time.

An enriched support system in your life can introduce lasting impacts throughout recovery. This concept is in the process of being introduced in hospitals across the United States. Why? Because it has been proven to work.

Patient-Centered Care Through A Medical Professional

A patient must first be comfortable with who is going to provide their care. A medical professional should always use a warm hand, a kind tone, and sincere words. The patient should feel as if they are being listened to and not just handed a couple of pills and sent on their way.

A trusted relationship with empathy and two-way communications can ensure the patient’s confidence to diagnose their symptoms. This attention is filtered through support groups, financial and wellness resources to the patient. Medical professionals often use hands-on technology tools to provide patients with extensive reports of their health.

Patient-Centered Care Within A Hospital

Patients are provided with the flexibility to determine who can visit them during this time. Their loved ones will have access to well-rounded reports of their progress, along with chances to build bonds in a home-like environment.

Patients are also allowed to select their meals, with many hospitals providing extracurricular activities that improve wellness. These activities include cooking classes, gardening opportunities, and workout equipment.

Patient-Centered Care Outside Of A Hospital

Once released from hospitals, these more personalized services continue. Patients are encouraged to manage their own health with access. Maintaining wellness through diet, exercise, and counseling requires diligence.

Patient-Centered Care With Personal Medicine

Treating 5 million Americans each year, personalized medicine is making major headlines. This unique approach to healthcare focuses on genetics and lifestyle factors to produce patient-specific treatments. Patients value providers who listen and answer questions without rushing through appointments.

Individuals want choices in the care they receive treatment. It can help patients stay healthy through awareness. With personalized medicine, doctors can prescribe drugs based on a person’s genetic makeup and lifestyle choices. They need to be more vigilant in following certain medical regimens due to possible side effects of prescription.

Seek Quality Care Through Androgenix Solutions

Androgenix Advanced Health and Wellness Center in North Palm Beach offers superior wellness solutions including concierge medicine to help improve your quality of day-to-day life. Our team is determined to address all of your concerns and that you leave our office with greater peace of mind. Contact us today to schedule your consultation and ask our team any questions you may have regarding concierge medicine or any of our other services.

References:

https://catalyst.nejm.org/doi/full/10.1056/CAT.17.0559

https://bmjopen.bmj.com/content/8/12/e024588

https://bmjopen.bmj.com/content/bmjopen/8/12/e024588.full.pdf